Executive Support Officer

This position requires someone who can maintain high standards of accuracy, use initiative, and support continuous improvement across the service.

In this role, you will:

• Provide comprehensive administrative and secretarial support to Divisional Directors.
  

• Offer cover for the Senior Executive Support Officer when required, ensuring consistent service delivery.
  
  
• Use ICT systems confidently and support colleagues in developing their digital capability.
  
  
• Maintain effective administrative processes and contribute to improvements in workflows and service delivery.
  
  
• Assist in resolving queries and issues within your areas of responsibility, ensuring a high‑quality, customer‑focused approach.

About You
We are looking for someone who can demonstrate: 

• Strong organisational skills and attention to detail.
  
  
• Confidence managing multiple tasks and deadlines.
  
  
• Clear and professional communication skills.
  
  
• Proficiency in ICT systems and a willingness to support others.
  
  
• A positive, collaborative work style and a commitment to excellent service. 

Our Benefits

• Competitive salary £45,852 - £49,155 plus allowances (if applicable).

• Local Government Pension Scheme membership.

• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.

• Flexible and agile working to support work–life balance.

• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).

• Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

This is an excellent opportunity to contribute to a respected, high‑performing team that plays a vital role in supporting senior leadership. You’ll have opportunities for professional development, shape service improvements, and work in a supportive environment where high standards and teamwork are valued.

This is a 6 month fixed term contract

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.