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  • About The Role

  • Are you looking to further a career in Facilities Management while delivering excellent customer service? We are offering a 5 month exciting opportunity for an Assistant Facilities Manager

    Join us at the heart of the community.
    We’re looking for an enthusiastic and skilled Assistant Facilities Manager to help keep our historic Town Hall running smoothly, safely, and efficiently. This is a fantastic opportunity for someone who thrives in a dynamic environment, enjoys solving problems, and takes pride in creating welcoming, well‑maintained spaces for staff, visitors, and the wider community.

    About the Role

    As an Assistant Facilities Manager, you will play a key leadership role in ensuring the smooth, safe, and efficient operation of our Town Hall. Working closely with the Facilities Manager, you will help oversee day‑to‑day building operations, support strategic improvements, and ensure that our historic site remains a welcoming and well‑maintained environment for staff, visitors, and the wider community.

    Your responsibilities will include:

    • Operational oversight – supporting the management of daily facilities activities, coordinating tasks across teams, and ensuring the building runs efficiently and professionally.
    • Team coordination and supervision – providing guidance to front‑of‑house, cleaning, security, and maintenance teams, helping to prioritise workloads and maintain high service standards.
    • Contractor and supplier management – liaising with external contractors, issuing access packs and keys, monitoring performance, and ensuring work is completed to specification, safely and on time.
    • Building compliance and health & safety – supporting statutory compliance, leading routine inspections, maintaining accurate records, and ensuring safe working practices across the site.
    • Maintenance and repair management – overseeing planned and reactive maintenance, identifying issues, raising work orders, and ensuring timely resolution.
    • Event and room management – coordinating space usage, supporting high‑profile meetings and events, and ensuring rooms are set up to required standards.
    • Security and access control oversight – managing building access systems, ensuring security procedures are followed, and supporting CCTV monitoring where required.
    • Continuous improvement – identifying opportunities to enhance building operations, improve user experience, and support long‑term site development.

    This role is ideal for someone with facilities experience who is ready to take the next step into management—someone who enjoys leading teams, solving problems, and ensuring a high‑quality environment in a busy and historic public building.

     

    About You

    We are looking for someone who is/has:

    • Friendly, professional, and customer‑focused
    • An effective communicator with good interpersonal skills
    • Proactive, organised, and able to manage time well
    • Confident using ICT systems (training will be provided)
    • Able to lead a team and take initiative
    • Experience in in a Management capacity 
    • Experience in a Facilities Mangement role

    This is a great opportunity for those looking to grow their career and develop new skills in a supportive and collaborative workplace. 

    We reserve the right to close this vacancy early if we receive a high number of applications. To avoid disappointment, please apply as soon as possible.

     

  • About Tower Hamlets

  • Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

    Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

    As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

    At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.

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