Legal Practice Manager

We are recruiting for a Legal Practice Manager to join our Practice Management Team in Legal Services Division.

This is a full time, permanent role based in the Town Hall with the ability to work flexibly.

This is an exciting time to join the Council as we bring the old Royal London Hospital in the heart of Whitechapel back to life as the Council’s administrative centre and Town Hall. Conveniently located opposite the underground station with good links including Cross Rail. Tower Hamlets offers the best of London in one borough. The list is long but includes Brick Lane, Victoria Park, Canary Wharf, Columbia Road market, Tower of London, V&A Museum of Childhood and Whitechapel Art Gallery.

Our Legal Team has a crucial role providing the full range and variety of expert services across all areas of the Council’s work. 

We are seeking an experienced and motivated Practice Manager to join our highly skilled Legal Practice Management Team. The post will afford you the opportunity to influence practice and process across a team providing the full range and variety of expert support services to the Lawyers, Trainees, Legal Assistants, our client departments, and some schools.

As an integral part of the Management team, you will play an important role in the future development and enhancement of practice and process to improve efficiency and service delivery in line with strategic objectives and service plans of the team. Your duties will include budget management, recruitment, monitoring income under Service Level Agreements, and managing a small practice management team. 

You will be fully involved in the general running of the practice and will demonstrate an understanding of the technical, IT and Case Management systems used, and will help to ensure that standards and compliance requirements are met.

In addition to having excellent communication skills, you will have proven leadership supervision or management skills gained at a substantial legal or similar professional organisation. Also, you will be business focussed, be able to project manage and have the flexibility and drive to enable us to innovate and improve. As Practice Manager you will be expected to take this to the next level as we look to implement our new Case Management System.

If you are committed to working as part of a team and strive to deliver exceptional service wherever you can, we would especially like to hear from you. 

Application Details

All applications should be made via our online application system; no CV’s or alternative forms of applications are accepted.

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and applicants who live in the borough.

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and applicants who live in the borough. 

Our Benefits

• Competitive salary £64,815-£68,265.

• Local Government Pension Scheme membership.

• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.

• Flexible and agile working to support work–life balance.

• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).

• Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.