Safeguarding, DOLS and MCA Team Manager

We are recruiting for a Team Manager – Safeguarding, MCA & DoLS Team to join our Adult Social Care Directorate.

If you are passionate about protecting vulnerable adults, driving high-quality safeguarding practice, and leading service improvement, committed to achieving positive outcomes, and bring significant post-qualification experience in adult social care and safeguarding, we would love to hear from you.

In this role, you will:

• Lead, motivate, and manage a multi-disciplinary team to deliver high-quality safeguarding, MCA, and DoLS services in line with statutory duties and best practice.
• Oversee safeguarding activity, including complex and high-risk cases, ensuring robust decision-making, quality assurance, and compliance with legal frameworks such as the Care Act and Mental Capacity Act.
• Drive a strength-based, person-centred approach to practice, promoting independence, wellbeing, and positive outcomes for residents.
• Work collaboratively with internal and external partners including health, legal services, emergency services, and voluntary sector organisations to deliver coordinated support.

About You

We are looking for someone who can demonstrate:

• A recognised Social Work and current Social Work England registration (or equivalent).
• Qualified Best Interests Assessor (BIA) status with substantial experience completing DoLS assessments.
• Significant experience in Adult safeguarding, MCA, and DoLS, including managing complex and contentious cases.
• Strong knowledge of relevant legislation and frameworks including the Care Act 2014, Mental Capacity Act 2005, Human Rights Act, and safeguarding procedures.
• Experience of leading and managing teams, driving performance, and delivering continuous service improvement.
• Strong communication and collaborative skills, with the ability to work effectively in a diverse community.

Our Benefits

• Competitive salary 62,743- £66,084
• plus allowances (if applicable).
• Local Government Pension Scheme membership.
• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.
• Flexible and agile working to support work–life balance.
• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).
• Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

Application Details

This post is open to: Redeployees / Internal / External applicants

Applications must be made via the online application system:

• Internal applicants: via the Council's Intranet
• External applicants: via the Council's website
   www.towerhamlets.gov.uk/careers

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.