Young Futures Hub Youth Support Worker

This is an incredibly exciting time to join Tower Hamlets Youth Service. A key priority within the Tower Hamlets Council Strategic Plan is to transform and improve services for young people in the borough.  In addition, Tower Hamlets has been chosen as one of eight early adopters for the governments new Young Futures Hub programme.

We are looking for passionate, committed and youth‑centred Youth Support Workers to join Young Tower Hamlets and play a key role in delivering high‑quality sessions within the Young Futures Hub (YFH). This is an opportunity to support young people aged 10–19 (and up to 25 for those with SEND), helping them to feel safe, empowered and connected, while contributing to the borough’s strategy to reduce violence, vulnerability and exploitation.

As part of the Young Futures Hub model, you will help create inclusive, accessible and welcoming spaces where young people can take part in positive activities, build relationships, develop new skills and access support from qualified youth work practitioners.

As a Youth Support Worker, you will build strong, voluntary relationships with young people who attend the Young Futures Hub. You will engage them in one‑to‑one conversations, group activities and educational experiences that support their personal, social, emotional and developmental growth.

You will contribute to the planning, delivery and evaluation of the YFH programme. A key part of your role will be supporting young people to co‑produce the offer—ensuring their voices, experiences and ideas shape what the Hub delivers.

You will help young people understand and manage risks, promote positive choices, and signpost them to additional services when required. You will support with behaviour management using restorative approaches, and ensure that all safeguarding, health and safety and council procedures are always followed.

Role Requirements

• An understanding of the issues affecting young people today.
• Knowledge of youth work principles and ability to apply these in practice.
• Commitment to equality, inclusion and anti‑discriminatory practice.
• Ability to engage young people quickly and build positive, trusting relationships.
• Confidence in managing behaviours and creating safe, inclusive environments.

• Experience engaging young people in group or individual settings.
• Experience delivering or supporting positive activities that promote development.
• Experience working collaboratively with other services and partners.
• A recognised Level 2 Youth Work Qualification – or willingness to work towards one during probation.

Our offer

We are committed to developing excellent managers and practitioners and making Tower Hamlets an employer of choice. If you choose to work with us, you will benefit from:

A competitive salary (£36,963 - £38,637)

• Up to 32 days annual leave rising to 36 days with 5 years continual service and 8 bank holidays
• Learning and development opportunities via my annual review scheme and supervision
• Enhanced sick pay scheme, maternity/adoption leave pay and maternity support leave
• Opportunities for agile/flexible working
• Cycle to work scheme/ Rent deposit scheme/Access to free eye tests
• Discounted gym/Costco membership
• You at Work discounts and many others

We have fantastic transport links – Tower Hamlets Town Hall is directly opposite Whitechapel Station, which is a minute away. Whitechapel is an interchange station which serves Hammersmith & City, District, Overground, with quick access to central line DLR and Jubilee lines. We also have the Crossrail Elizabeth line with links to Canary Wharf, Shenfield/Abbey Wood/Heathrow and Stratford, which is the best-connected hub in London.

Additional Information

This is a 12 months fixed term until 31st March 2027. There may be potential to extend beyond this annually until March 2029.

The role will be based in Haileybury Youth Centre. This role requires regular evening and weekend work. Core delivery hours are Wednesday to Friday 12-6pm with flexibility in working hours/days according to the programme of activity.

Application Details

• Closing date: Friday 3rd April 2026
• Interviews: mid-end April 2026

Internal employees should apply via the council's Intranet. All applications should be made via our online application system; no CVs or alternative forms of applications are accepted.

If you require more information on the role, please contact [email protected]

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.